🎙️ Welcome to Our New Podcast + Episode 1 is Here!

Your Inside Look at Exceptional Customer Experiences

Hi there,

You're receiving this email because you signed up for updates from Tettra. We’re thrilled to have you here as we launch Live Chat with Jen Weaver! If you ever want to unsubscribe, you can do so anytime at the bottom of this email.

We hope you’ll stick around, though, because with our very first episode, we’re kicking things off with a fantastic guest: Meg Palazzolo, a customer success leader with 15 years of experience at companies like Lyft, Trust & Will, and more.

What You’ll Learn in This Episode:
✔️ The unique challenges of scaling customer teams at a startup as your team grows.
✔️ How exactly Meg uses AI tools to execute processes she’s never done before.
✔️ Meg’s expert strategies for building trust with customers and teammates.

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"You have to talk to AI like you’re instructing your 85-year-old grandmother how to use a computer—clear, specific, and step-by-step."

- Meg Palazzolo

Why This Matters:
Meg’s episode dives into actionable advice for support leaders and team members, whether you’re just starting out or scaling operations. PLUS, when you subscribe and follow, you’ll get a new actionable process spelled out by a customer support expert every 2 weeks.

đź’¬ We’d love to hear your thoughts! Reply to this email or drop us a comment on LinkedIn.

Thank you for being part of this journey. We can’t wait to grow, learn, and explore with you!

Cheers,
Jen Weaver
Host of Live Chat with Jen Weaver

P.S. Please forward this email to other support and services leaders - they’ll thank you and we will too. 🙏

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