Support Snapshot - Taking Care of You With "No," Docs, and Intentionality

rolling up the podcasts of the week for you!

Author

Jen Weaver
May 23, 2025

from Neal Travis

Check out minute 14:40 for Andre’s advice for any work scenario:

"It's okay to say no but never stop at no."

While you can refuse a request or state a negative outcome, always follow it up with an explanation, an alternative, or a commitment to find the answer. For example, instead of just saying "no, I don't know who did this," you say "no, but let's let's look it up." It transforms a dead-end conversation into an opportunity to collaborate and figure something out.

"You never want to get to a point where it's a she-said he-said type of situation."

I love the specific guidance about how to give feedback and handle it when someone is crying, blaming, or angry - this advice, especially about documentation to CYA is gold at minute 15:05.

from Rob Dwyer at Happitu

from Blake Morgan

“Be intentional about carving out time just for yourself … nobody can really understand what you as an individual have on your plate or what stresses you face or what challenges"

The rapid-fire questions section of this one was pretty fun! (minute 19:15)

And it doesn't stop there!

See you next time!

Jen