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- 🎙️ Podcast Episode 5: Brittany Ferguson Builds Support Teams From Scratch
🎙️ Podcast Episode 5: Brittany Ferguson Builds Support Teams From Scratch
Your Inside Look at Exceptional Customer Support Teams

Starting as the first (or only) support hire at a growing company? Brittany Ferguson has been there—many times. Instead of feeling overwhelmed, she’s built a process that helps support teams thrive, even when it’s just one person.

To skip the summary and go straight to the source:
🎙️ Listen now
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"If you’re the first support hire, think beyond today—build for the future version of your team."
Why This Matters:
Brittany’s episode lays out the blueprint for building high-performing support teams - as the first and only person on the customer team. PLUS, when you subscribe and follow, you’ll get a new actionable process spelled out by a customer support expert every 2 weeks.
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Thank you for being part of this journey. We can’t wait to grow, learn, and explore with you!
Cheers,
Jen Weaver
Host of Live Chat with Jen Weaver
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